Privacy Policy
Last updated: July 2026
Traveldi (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect when you use our website and services, how we use and protect it, and the choices you have. By using traveldi.tours you agree to the practices described below.
Information We Collect
We collect information you provide directly to us and information collected automatically as you use the site.
- Contact and inquiry details you submit through our forms — such as your name, email address, destination of interest, travel dates, number of travellers and your message.
- Communications you exchange with our travel designers by email, phone or messaging apps such as WhatsApp.
- Usage data collected automatically, including pages viewed, referring links and approximate location, gathered through cookies and analytics tools.
How We Use Your Information
We use your information to respond to inquiries, design and quote trips, provide customer support, improve our website and services, and — where permitted — send you relevant travel information. We rely on your consent and our legitimate interest in operating and improving our services as the basis for this processing.
Cookies & Analytics
Our website uses cookies and similar technologies, including Google Tag Manager and Google Analytics, to understand how visitors use the site and to improve their experience. You can control cookies through your browser settings; disabling them may affect some site features.
Sharing Your Information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business (for example, hosting, email delivery and analytics providers) and with travel partners strictly as needed to fulfil the trip you request. We may also disclose information where required by law.
Data Retention & Security
We keep your information only for as long as necessary to provide our services and meet legal obligations. We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse.
Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing. To exercise these rights, please contact us using the details below.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at [email protected], +84 916 044 312, or 19 Alley 463/17 Doi Can, Ba Dinh, Ha Noi, Viet Nam.